Hotel consultancy with a commercial angle
Our team at The Engine Room offer more than your typical hotel consultants. We offer outside-in commercial insights for your hospitality business, before applying proven models to facilitate the creation of a clear vision and boost in profitability. By helping with the data, we enable you to turn your hotel vision into a reality.
Hotels are a multifaceted business with scale and complexity beyond most other hospitality businesses. Due to its 24/7, multi-purpose – often multi-site – nature, getting to grips with the full position of the business can be challenging. And making the multitude of data work for the business is essential.
Abstracted financial direction or knee jerk responses from the many managers and/or supervisors can lead to short comings that we see all to often and cannot be afforded in the current climate.
Combining the Financial with the Operational
Hotels rely on both sound finances and efficient operations in order to function effectively. However, bridging the gap between these two is often easier said than done. Focusing on commercial performance, our hotel consultancy team’s expertise lies in both the financial and operational sides of the business. Thanks to this, we make sure both of these perspectives are considered with every piece of advice that we provide.
A hotel that concentrates purely on profitability quickly creates a ripple effect that impacts guest experience. Likewise an obsession with quality means everyone might be happy, but for how long and at what cost?
Balancing both of these and using qualitative data to streamline operating procedures applies as much control over commercial aspects as the more obvious financials. This provides long term strategies to make your hotel both profitable and quality-driven.
Using OTA’s to drive sales but dealing with the negative impact on the bottom line due to the commissions is a prime example. What is the strategy to move to direct sales? And what part do the operations team play in this beyond providing excellent guest satisfaction?
Giving Meaning to Your Data
We understand that running a hotel can be demanding enough without being distracted by the streams of data that need to be taken into consideration. Not only do our services relieve the stress of data management, but we also help provide greater meaning to your data.
Working at your side through the likes of meaningful action plans and routine meetings, we enable you to better understand exactly what the numbers mean and how to make sure there is a holistic approach when analysed.
From here we can advise you on the best steps to help your hotel thrive, taking both the present state and the future prospects of your business into consideration.
Contact our team today
Get in touch to learn how we can help improve your hospitality business
Contact UsMaking Sense of the Numbers
The world of hotel management is so fraught with financial considerations, simply avoiding the pitfalls can often be an achievement in and of itself. From annual budgets to maintenance to payroll, acting with all financial considerations in mind is no mean feat.
At The Engine Room, we want to optimise your efforts. Unlike typical hotel consultants, we offer services that are ongoing in your hotel and our rates scale with the size of your business, offering an affordable retainer that pays for itself. With us working alongside your current concerns and grander ambitions you can focus on your leadership with less distraction and renewed confidence.
Experts in Hospitality
Our consultants come from a variety of backgrounds within the field, providing us with a thorough overview of your operation and how it works. From hotels to bars to restaurants, we excel in knowing exactly what your hospitality business requires and how best to apply it in your unique situation.
Empathy is at the core of how we operate as hotel consultants. Unlike others operating in the hospitality industry, we like to integrate with your business on a personal level, getting to grips with how you operate on a daily basis and becoming an extension of your team. In doing so we gain a better perception of your ambitions and how we can work with you to achieve them.
Here’s what some of our clients have to say about our work:
“Andrew Lovell is a pleasure to work with – straight talking, highly organised and effective. He has led the process of recruiting an almost entirely new management team who are now working well together. Despite numerous setbacks, he is entirely unfazed in the face of challenging problems and entirely practical in finding solutions.”
“In a world where every problem creates an opportunity, he is quick to identify the opportunity and seize it. We have achieved complete transformation of my hotels business in just 6 months which brings me to believe that the sky is the limit in the long term. I look forward to achieving just that with Andrew over the coming years and having a lot of fun doing it.”
Ken Wilson, Founder and owner – Lucidity Group Limited
Case Studies
A selection of the work that we have undertaken for our clients in the past
